Would you like to become an expert who has mastered the art of reducing the increasing number of product returns? This course is for you! Explore the ins and outs of product returns analysis - learn how to understand the reasons behind returns, identify trends, and prioritize revenue opportunities hidden in your customer data.
Foundations of Product Returns Analysis is a free training for anyone who wants to understand how businesses can optimize their revenue through analyzing returns data, what are the crucial steps to get it right, and how to successfully turn frustrated customers into loyal fans. Our course provides the flexibility to explore the platform at your own pace. Simply start, take breaks, pick up where you left off, and finish the course whenever it suits you best.
Retail and E-commerce professionals aiming to minimize product return rates
Business leaders aiming to leverage returns analysis for CLV and revenue optimization
Individuals interested in optimizing product returns management strategies with AI-driven technology
Introduction to Product Returns Analysis
Overview of the Key Metrics in Product Returns Analysis
Use Case Delivery Framework
Data Enrichment
Data Classification
Insight Extraction
Insight Sharing & Reporting
Taking Action & Prioritization
Measuring Impact
Culture & Organizational Set Up
Product Returns Analysis Quiz
